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U1/19 Brendan Dr, Nerang
07 5596 5538
Mon-Fri 7.30 to 5.30pm | Sat 8am - 12pm
One Stop Auto Care


Service Info




Service & Pricing

At One Stop Auto Care we offer a range of affordable services and repairs. Vehicle efficiency and safety are important to us and we will always advise you on any safety issues that come to light during a service, the time-frames and cost involved in any future repair work.

 

One Stop Auto Care is now an approved Service Centre for REPCO and this means all parts and all of our work is covered by a Nationwide 12mth / 20,000km Repco Authorised Service Warranty. Please go to our Repco website for all benefits and details about Repco http://www.onestopautocare.repcoservice.net. As a company we remain totally independent and can source parts we believe are the best quality and price. Being part of Repco does not make us a franchise like Ultra Tune, Midas, Auto Leaders etc – it allows us better buying power.

 

Trust is a major issue in the car world, it is our intention to have you, your family and friends as long term customers and for you to feel at ease asking us questions and knowing you will receive an honest answer every time.  We guarantee and stand by all our own work and our team is very experienced and qualified. 

 

New car warranties are safe with us, genuine or recommended parts and oils are imperative to keeping the warranty – NOT the car being serviced by a dealer.

 

Repairs or major mechanical work will always require us to see your car first in order to provide a quote. If your vehicle is not roadworthy we can either pick it up on a tow truck or give you a very approximate starting from price until we see it. Self-diagnosis or other diagnosis often leads to confusion, incorrect pricing on our part – either over or under, and unhappy customers at the end of the day.

 

Windscreen replacements, tinting and detailing are all services we are happy to organise for you whilst your car is with us for other work or a service. We can also assist in the repair of minor dents, touch up paintwork and replacement of parts such as bumper bars or car doors, wing mirrors etc with new or used parts whilst your car is in for a service. We don't profess to be experts in every trade and we outsource specialist work, eg windscreen replacements to trusted and tried companies, saving you time trying to find the right person for the job and knowing it will be done properly by an expert whilst be overseen by us.

 

We are strictly against over servicing or up selling.  If your car needs attention we will tell you – if it does not then we will also tell you.  We will always be mindful of your budget.

 

No extra work will be carried out unless approval has been given by you, it is important we have your most up to date contact number for this reason. 

 

Pricing

Prices listed on this site are an indication only, and are assuming the job is straightforward and, in most instances, prices are based on using ‘non-genuine’ parts.

 

Diesel, 4wd, commercial or vehicles still under warranty are very likely to incur higher charges than those indicated.

 

Quotes given for work will include labour, parts and GST.  Final prices can change if during the service it is apparent that other repairs or parts are required and any additional work or parts will only be done once your approval has been gained. Please remember that some of the larger repairs or services are difficult to give precise quotes on and that self-diagnosis or a diagnosis from another mechanic may be subject to error.

 

Times given are approximate and assume the correct parts are available immediately.  We always use the best oil suited to your car – we never compromise on quality of parts or oils and have your budget in mind at all times. 

 

If your car has not been serviced by us before we always recommend an initial minor service which will give us an opportunity to examine your car with minimal charge and give you a list of any further work or maintenance we feel may be required in the future with an idea of cost and the bonus of an oil and filter change at the same time.

 

Methods of Payments:

All major credit cards including Amex* Cash (no personal cheques) Direct Bank Transfer (proof of payment required)

 

*All credit cards including Amex and JCB will incur a 1.5% surcharge. One Stop Auto Care reserves the right to increase this charge as necessary to cover our costs.

 

Keeping Your New Car Warranty Safe

Your new car warranty is kept safe by using genuine parts and the recommended lubricants as detailed by the manufacturer and by servicing your vehicle as per the log book schedule.  Dealers often "scare" new car owners by stating their car can only be serviced by them - this is not true - you do have a choice.

 

One Stop Auto Care only uses high quality parts and oils as recommended by your car's manufacturer. Your log book will be stamped which will also help when you come to sell your vehicle as it is proof that the vehicle has been regularly serviced and maintained.

 

We will give you peace of mind knowing your warranty is safe and save you money too!

 

Loan Car/Ute Info

For your convenience, we offer you the use of a car or ute whilst your vehicle is being repaired or serviced for the day and in most cases this is free. For larger jobs we can lend you a vehicle for longer, with a daily hire charge from $25/day. (Strict terms and conditions apply to our loan vehicles and are available on request from admin@onestopautocare.com.au).

See also our Pick Up and Delivery Service.
 

Pick up & Delivery Service

We understand how busy life is and if you would like us to collect your car, service or repair it and then return it to your work or home we are happy to do this for a small charge from $25 of pick up and delivery on the same day within a 15km radius of our workshop. Your invoice will be emailed to you for immediate payment over the telephone or bank transfer (proof of payment will be required prior to release of your vehicle).
 

Fleet Servicing Approved

One Stop Auto Care is already approved by Smart Fleet and Fleet Plus to service and repair your vehicle. If you are with another “fleet company” provider we are happy to contact them for approval and this is usually a straightforward procedure.
 

Our Promise To You

One Stop Auto Care is owned by locals Paul Wilding and Jacqueline Plaice who understand what it is like to be on the other side of the counter when car servicing and repair work is needed. 

 

We promise to:

 

  • provide honest and reliable work every visit
  • respect you and your car with courteousness and professionalism
  • advise you on all safety issues and possible further maintenance without up selling or over servicing
  • explain all quotes and issues in a friendly and easy to understand manner
 

Opening Hours

07.30am – 5.30pm Monday – Friday
08.00am – 12 noon Saturday (by appointment)

You are welcome to drop off or pick up your vehicle outside of these hours with prior agreement.
 

Newsletter, Specials & Corporate Discounts 

If you would like to receive our newsletter and specials please complete the “Quote Form” and type Mailing List in the “Job/Part and Dates” section with your full name and email address and we will add you to our mailing list (your details are not divulged to any third party and you can request removal at any time by emailing admin@onestopautocare.com.au or by simply calling us).

We offer attractive Corporate Discounts for 5 or more vehicles which are to be serviced and maintained exclusively by our company. For further information please contact Jacqueline admin@onestopautocare.com.au or complete our contact form and request Corporate Discount Information.
 

Gift Cards

We now offer Gift Vouchers from $25 upwards which can be mailed to you or directly to your recipient in a presentation letter with a message from you. Please complete our Quote Form and type in Gift Voucher Request in the section “Job/Part and Dates” or contact Jacqueline on 07 5596 5538 for further information (Terms & Conditions apply).

 
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