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U1/19 Brendan Dr, Nerang
07 5596 5538
Mon-Fri 7.30 to 5.30pm | Sat 8am - 12pm
One Stop Auto Care


About





Welcome to the new website of One Stop Auto Care which is informative and easy to use. Owners Paul Wilding and Jacqueline Plaice clearly remember what it feels like to wonder if a mechanic is telling the truth!  Their aim is to run a professional mechanical workshop which is trusted and revered for its integrity, competency and high level of customer service and satisfaction.

 

Paul and Jacqueline welcome every opportunity to discuss any car or service issues with all their customers.

 

Company Policy - No over selling or over servicing – just honest advice.

 

Company motto:
Great service makes the difference....

 

April 2010: One Stop Suzi Shop purchased (prior to this it has been around for 18 years!) for everything Suzuki parts, mechanical and racing

 

July 2010: One Stop Auto Care created to cater for all makes and models

 

September 2013: Appointed as a Repco Authorised Service Centre (RAS) for the Nerang, Gold Coast area. We remain 100% privately owned and run.

 

We don't believe in scare mongering, but we will tell you the truth if your car is unroadworthy - we want to drive on the road knowing that other cars are safe too!

 

Safety is a priority to us and we stand by all our work. Don't be afraid to ask questions we like to keep our customers fully informed and are happy to explain the why's and wherefore's of cars!  Our level of service and attention to detail is proving to be very popular as it would be - customers know they can bring their car here to get it repaired properly.

 

Our mechanics and staff are very carefully hand picked  and we are proud of them.   With a combined total of over 30 years of mechanical experience, they are meticulous, professional and always friendly and keen to explain problems in ways every customer can understand. We prefer to have our customers for the long term - just like a doctor or dentist - you need to know you can trust us and rely on us to do the right work on your car as and when it is required.

 

For up to the minute information about us please like us on facebook. 

 

Prior to purchasing One Stop Suzi Shop in 2010, owner Paul Wilding worked in the automotive industry for over 20 years. Having lived and worked in Japan and Europe for many of those years has adopted and applied a high standard of expectation and customer service to One Stop Auto Care and One Stop Suzi Shop.

 

Paul spent the last 8 years travelling the world many times over as the Team Manager for the Suzuki World Rally Team and is building a team capable of reaching his targets of excellent results and professionalism, always with courteous manners to all customers. Competitive rates, honest quotes and friendly advice are all part of what you can expect from One Stop Auto Care. Owning both the One Stop Auto Care mechanical workshop and One Stop Suzi Shop which specialises in Suzuki's ensures we are the best equipped and experienced company for Suzuki servicing and repairs.

 

Jacqueline Plaice, the co-owner of both One Stop Auto Care and One Stop Suzi Shop is passionate about good service and honesty. Jacqueline has been a member of Rotary for over 5 years and believes integrity inside and outside of the workplace is paramount to building a long lasting and worthwhile relationship with customers. Living in Australia for the past 12 years and a proud Aussie Citizen, Jacqueline has passed on her experiences of being the "female on the other side of the counter" to the staff to ensure every "girl gets her say" and is treated with the utmost courtesy and respect.

 

Call now for a free quote or to book your car in 5596 5538

 

Customer feedback is taken very seriously and always appreciated whether it is good or bad. You are encouraged to pass on any comments to Jacqueline at admin@onestopautocare.com.au which will be treated with strict confidence.

 

For direct contact for Suzuki parts you may wish to call Paul at One Stop Suzi Shop for new and used parts, services and modifications. The One Stop Suzi Shop is just next door in Units 3 & 5, Brendan Drive T: 07 5596 3844 - www.onestopsuzishop.com.au

 
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